Contact information

Contact information

Last updated: 12 November 2026

Questions about charging wattage, a fan's runtime, whether a stand will hold your tablet, or a return in progress are answered by email, by a person, within one business day.

Where to reach us

RODEL CORDOBA LUMIBAO
326 Garsed Road, Taranaki, Kakaramea 4598, New Zealand
Email: support@kylaraen.shop
Phone: +64 6 758 1060

Opening hours

Monday to Friday, 9:00 a.m. to 5:00 p.m. New Zealand time. Messages sent at the weekend or on a public holiday are answered on the next business day.

How quickly we reply

Email is answered within one business day. A message containing the order number is always answered fastest.

Returns address

Returns go to the Kakaramea address above. Contact us first so the parcel can be matched to your order on arrival.

Damaged or lost deliveries

Arrived damaged: contact us within 48 hours of delivery. Not arrived: contact us within 7 days of the expected delivery date.